IBM Study: Banking and Financial Markets CEOs are Betting on Generative AI to Stay Competitive, Yet Workforce and Culture Challenges Persist

“Two-thirds (66%) of banking and financial markets CEOs surveyed said that the potential productivity gains from AI and automation are so great that they must accept the risks to stay competitive. – 65% of financial institution leaders say that succeeding with AI will depend more on people’s adoption than the technology itself and 60% recognize they are pushing for AI adoption more quickly than some might find comfortable. – Half (50%) of financial services CEOs surveyed say they are hiring for [...]